Event-triggered capture
Use configured PLC conditions and machine events to preserve the evidence surrounding the moments that matter.
RootTruth™ is an industrial investigation platform designed to capture and synchronize the evidence engineering teams need to understand machine events, identify root cause and reduce recurrence across industries.
For operations with machinery, automation and process equipment. Explore industries and applications →
WHY RootTruth
A machine event may last only seconds, but the investigation can take hours. Operator recollection is incomplete, alarm logs lack context, PLC values have moved on and camera footage rarely aligns naturally with controls data.
RootTruth™ is designed to preserve that evidence automatically and bring it together on one timeline—so the investigation begins with what happened, not a reconstruction of it.
CORE CAPABILITIES
Use configured PLC conditions and machine events to preserve the evidence surrounding the moments that matter.
Use rolling camera buffers to preserve relevant pre-event and post-event footage when an event occurs.
Capture selected digital and analogue signals and present meaningful state changes clearly around the event.
Group related primary and sub-events while preserving the exact order in which conditions appeared.
Turn important events into cases with root cause, resolution, confidence, action and effectiveness verification.
Use repeat-event patterns and investigation outcomes to show where engineering effort can have the greatest effect.
A DIFFERENT APPROACH
RootTruth™ starts where monitoring ends: when something has gone wrong and engineering needs to determine why.
Rather than replacing the PLC, HMI, SCADA or camera system, RootTruth™ sits across the existing environment and connects the evidence needed for investigation.
INTEGRATION PHILOSOPHY
Protocol and hardware support will expand as the product develops. RootTruth™ is intended to remain vendor-neutral rather than tied to a single controls ecosystem.
THE INVESTIGATION JOURNEY
Configured machine conditions trigger automatic preservation of the relevant video, PLC signals and event context surrounding the moment something happened.
Engineers replay the event on one synchronized timeline, compare signal changes with physical behaviour and identify the sequence that led to the failure.
Record root cause, corrective action and confidence, with higher-tier workflows intended to verify whether the change reduced recurrence and improved performance over time.
SEE IT. UNDERSTAND IT. SOLVE IT.
Instead of switching between CCTV, alarm logs, PLC traces and handwritten notes, engineers work from one synchronized investigation view.
Illustrative interface · example data, not a live product screen
WHAT THE ENGINEER SEES
See what the machine, material and surrounding process were doing before the event occurred.
Follow the digital and analogue signals that changed around the event instead of reviewing long lists of repeated samples.
Understand the order in which related conditions appeared, helping separate the first cause from downstream symptoms.
Keep evidence, root cause, resolution, actions, confidence and verification together in one traceable engineering record.
CASE CLOSURE
Important events can become investigation cases that stay open until the team records what happened, what caused it and what was done about it.
The result is a repeatable engineering workflow instead of knowledge disappearing into notebooks, chats or shift handovers.
Document the underlying cause rather than stopping at the alarm that first appeared.
Record the engineering change, repair or process action taken to address the problem.
Distinguish between confirmed, highly likely, suspected and unknown conclusions.
Check whether the problem actually reduced after the action instead of assuming the fix worked.
FROM ROOT CAUSE TO RELIABILITY
RootTruth™ preserves the conclusion as well as the event: the root cause, action taken, confidence in the diagnosis and whether the improvement actually worked.
Over time, those closed investigations become a searchable record of recurring problems, successful fixes and engineering knowledge across the site—turning individual fault finding into a reliability learning system.
THE BUSINESS CASE
RootTruth™ is designed to shorten the path to root cause, reduce engineering time spent gathering evidence and help prevent repeat failures.
For many automated operations, even a modest reduction in investigation time—or avoiding a small number of repeat downtime events—can represent significant operational value compared with the cost of the software.
We will never present a generic payback claim as a guarantee. The value depends on your downtime cost, event frequency and current investigation process.
LICENCE OPTIONS
Every RootTruth™ licence includes the core event-capture and synchronized replay experience. Higher tiers add structured investigation, reliability workflow and advanced intelligence—not artificial limits on users, machines, cameras or PLC tags.
For teams that want reliable evidence around machine events and a faster way to understand what happened.
For engineering teams that want to turn captured events into structured investigations, actions and reusable site knowledge.
For reliability-led operations that want to verify improvements, expose recurrence patterns and prioritise engineering effort.
OPTIONAL ADD-ON
Add AI-assisted investigation, analysis and reporting to the RootTruth™ licence that fits your operation. Turn event evidence into practical insight for engineers and business leaders.
CAPTURE. INVESTIGATE. IMPROVE.